Privacy Policy

Last updated: March 28, 2024

Introduction

Reminder Plus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing or using Reminder Plus, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

1. Information We Collect

1.1 Calendar Data

When you connect your calendar to Reminder Plus, we access and store:

  • Event titles and descriptions
  • Event dates and times
  • Attendee information (names and emails)
  • Calendar metadata
  • Recurring event patterns

This data is used solely to create reminders and manage your notifications. We do not use this information for any other purpose, including marketing or analytics.

1.2 Account Information

  • Email address
  • Phone number
  • Account preferences and settings
  • Subscription status

1.3 Contact Information

If you contact us, we collect:

  • Your name and email address
  • Message content and inquiries
  • Correspondence records

1.4 Device Information

  • Device type and model
  • Operating system and version
  • App version and crash logs
  • IP address

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To create, manage, and deliver reminders to you
  • Calendar Integration: To sync your calendars and maintain bi-directional data flow
  • Notifications: To send reminders via voice, email, SMS, or WhatsApp
  • Account Management: To manage your account and subscription
  • Technical Support: To provide customer support and troubleshooting
  • Improvement: To improve our Service and user experience
  • Security: To prevent fraud and maintain security
  • Legal Compliance: To comply with law and enforce our agreements

3. Data Protection Commitment

We only access user calendar data to create and manage reminders. We do not delete user data without user action.

Your calendar information is encrypted in transit and at rest. All data is stored on secure, encrypted servers. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

4. Calendar Platform Integrations

Reminder Plus integrates with the following calendar platforms:

  • Google Calendar: Using OAuth 2.0 authentication
  • Microsoft Outlook: Using Microsoft Graph API
  • Apple Calendar: Using EventKit framework
  • Calendly: Using Calendly API

Each integration uses secure, standard authentication protocols. You control which calendars Reminder Plus can access. You can revoke access at any time through your calendar platform's settings.

5. Data Retention

We retain your calendar data for as long as you have an active account and use Reminder Plus. Calendar data is updated in real-time with your connected calendars.

Upon your request or account deletion, we will securely delete:

  • All stored calendar data
  • Account information
  • Personal settings and preferences
  • Communication history

Backup data will be deleted within 30 days of account deletion. Aggregate, anonymized data may be retained for analytical purposes.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Your calendar data is never shared with external marketing services or data brokers.

We may share information only in the following circumstances:

  • Service Providers: Trusted partners who help operate our Service (payment processors, hosting providers)
  • Legal Obligations: When required by law, court order, or government agency
  • Business Transfers: In case of merger, acquisition, or asset sale
  • User Consent: When you explicitly authorize data sharing

7. Third-Party Links

Our Service may contain links to third-party websites and services. This Privacy Policy does not apply to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party services before providing your information.

8. Children's Privacy

Reminder Plus is not intended for use by children under the age of 13 (or equivalent legal age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information.

9. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request a copy of your data in portable format
  • Opt-Out: Opt out of marketing communications
  • Withdraw Consent: Withdraw consent to data processing

To exercise these rights, contact us at support@reminderplus.app or through your account settings.

10. GDPR and Data Protection Compliance

Reminder Plus complies with the General Data Protection Regulation (GDPR) for users in the European Union and similar data protection regulations worldwide.

Legal Basis for Processing:

  • Performance of service contract
  • Your explicit consent
  • Compliance with legal obligations
  • Protection of legitimate interests

11. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have additional rights under the CCPA:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information collected from you
  • Right to opt-out of the sales or sharing of your personal information
  • Right to non-discrimination for exercising your CCPA rights

To submit a request, contact us at support@reminderplus.app. We will respond within 45 days.

12. Security Measures

We implement comprehensive security measures to protect your information:

  • End-to-end encryption for sensitive data
  • Secure HTTPS/SSL connections
  • Regular security audits and penetration testing
  • Access controls and authentication
  • Employee training and confidentiality agreements
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

13. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@reminderplus.app

Phone: +1-800-REMIND-0

Response Time: We aim to respond within 48 business hours

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by updating the "Last Updated" date and posting the revised policy on this page.

Your continued use of Reminder Plus after such modifications constitutes your acceptance of the updated Privacy Policy.